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Privacy Policy

Carolina Navigators collects the information you provide when you request transportation — your name, contact details, and trip details — and uses it only to review, arrange, and operate your transportation.

What we collect

When you submit a request we collect your name, email address, phone number, passenger details you provide, and the details of the trip (dates, times, locations, flight information, and any notes you add).

How we use it

We use this information to respond to your request, confirm availability and pricing, operate the transportation you book, and communicate with you about your trip. We do not sell your personal information.

Communications

Placeholder — requires owner-approved wording before publication

Describe here exactly which email/SMS communications customers may receive, the SMS consent language, and how to opt out. This must match the compliant messaging configuration in the communications platform before publication.

Retention & access

Placeholder — requires owner-approved wording before publication

Confirm the retention period and the process for customers to request access to or deletion of their information, then replace this placeholder.

Contact

Placeholder — requires owner-approved wording before publication

Insert the approved business contact email/phone for privacy questions.